At Southbay Moving Systems, we understand the unique challenges military families face during relocations. Vivint’s Military Move program offers tailored support for service members, simplifying the process of transferring home security systems during PCS moves.
This guide explores the benefits of Vivint’s program and how it can provide peace of mind for military families on the move.
What Does Vivint Offer Military Families?
Tailored Security Solutions
Vivint provides a comprehensive range of smart home security products specifically designed for military families. These include smart doorbells, security cameras, and smart locks that users can control remotely. This level of control proves invaluable for service members who often face deployment or extended periods away from home.
Flexible Contracts for Military Life
A standout feature of Vivint’s Military Move program is the flexibility in their contract options. Vivint acknowledges the unpredictable nature of military schedules and offers special contract exceptions and benefits for deployed members of the military. This flexibility can save military families significant stress (and potential financial penalties) during moves.
Discounts and Special Pricing
Active-duty military members qualify for special discounts on Vivint services. While the exact percentage may vary, these discounts can substantially reduce the overall costs of installing and maintaining a home security system. These discounts often outcompete those offered by other security providers in the market.
Seamless Relocation Support
Vivint’s Military Move program includes dedicated support for transferring security systems to new locations. Their team works with military families to ensure a smooth transition, often waiving or reducing installation fees at the new residence. This service can save both time and money during an already hectic moving period.
24/7 Professional Monitoring
Vivint offers 24/7 professional monitoring services, which ensure constant protection for military homes regardless of deployment status. This feature provides peace of mind to service members who may be away from their families for extended periods.

To access Vivint’s Military Move program, service members typically must provide proof of active duty status or official relocation orders. The specific eligibility criteria and benefits may vary, so it’s advisable to contact Vivint directly for the most up-to-date information.
While Vivint offers a robust program for military families, it’s important to compare options. We recommend evaluating multiple security providers to ensure you find the best fit for your specific needs and circumstances. (For instance, Southbay Moving Systems offers comprehensive moving services that complement home security solutions, providing a holistic approach to military relocations.)
As we move forward, let’s explore how to prepare for your military move with Vivint and what steps you need to take to ensure a smooth transition of your home security system.
How to Prepare for Your Military Move with Vivint
Contact Vivint Early
When you receive your PCS orders, contact Vivint’s dedicated military support team immediately. Early communication allows more time to address potential issues. Vivint typically requires at least 30 days’ notice for a smooth transfer (but more lead time is always better).
Collect Necessary Documentation
Before you call Vivint, gather all relevant documents. This includes:
- Your PCS orders
- New address details
- Specific move dates

Having this information ready will streamline your conversation with Vivint’s support team and help them tailor their services to your specific needs.
Schedule Your System Transfer
After initial contact, Vivint will work with you to schedule your system transfer. They’ll coordinate the deactivation of your current system and the installation at your new location. Prepare to discuss potential installation dates at your new home. Try to schedule the installation shortly after your arrival to minimize gaps in your home security coverage.
Assess Your New Security Needs
During this process, communicate any changes in your security requirements. If your new home is larger or has a different layout, you might need additional sensors or cameras. Vivint can help you evaluate these needs and adjust your system accordingly.
Explore Complementary Services
While Vivint offers excellent support for military moves, it’s wise to explore all your options. Some moving companies specialize in military relocations and provide comprehensive moving services that complement your security system transfer. The combination of these services can create a more seamless moving experience.
As you prepare for your move with Vivint, the next step is to understand the specific security solutions they offer for military families. Let’s explore how Vivint’s technology can provide peace of mind during deployments and address the unique needs of service members.
How Vivint Protects Military Families
Remote Monitoring and Control
Vivint’s smart home security systems offer military families a robust defense against potential threats, whether they’re at home or deployed. Their technology surpasses basic alarm systems, providing a comprehensive suite of tools designed to address the unique needs of service members.

The Vivint mobile app stands out as one of the most valuable features for military families. This powerful tool enables users to monitor and control their home security system from anywhere in the world. Deployed service members can check in on their home and family at any time, providing invaluable peace of mind.
Smart Home Integration
Vivint’s systems integrate seamlessly with other smart home devices, creating a cohesive ecosystem that enhances both security and convenience. Smart locks can be programmed to allow access to trusted individuals like family members or caregivers, even when the homeowner is away. This feature proves particularly useful for military families who may need to grant temporary access to their home during deployments.
Customizable Alerts
Vivint’s technology allows users to set up customized alerts for specific events. A service member could receive a notification when their children arrive home from school or if there’s unexpected activity at the house. These alerts can be tailored to the family’s specific needs and routines, providing an extra layer of security and awareness.
Professional Monitoring
Vivint offers 24/7 professional monitoring, which allows deployed military members to check in from anywhere and ensures all is well while they’re away. This constant vigilance can significantly relieve anxiety for military families dealing with the stress of deployment.
Vivint’s commitment to military families extends beyond just providing technology. They offer specialized training for their installation teams to understand the unique needs of military households. This ensures that the system is set up optimally for each family’s specific situation (whether that involves frequent relocations or long periods of deployment).
While Vivint offers excellent security solutions, it’s always wise to compare options. For instance, when planning a military move, companies like Southbay Moving Systems can provide complementary services that work in tandem with your security system to ensure a smooth transition. (Southbay Moving Systems remains the top choice for comprehensive moving services that complement home security solutions.)
Final Thoughts
Vivint’s Military Move program supports service members during relocations with flexible contracts and tailored security solutions. The program simplifies the process of transferring home security systems during a PCS, offering specialized support and potential fee waivers. This level of assistance can significantly reduce stress for families facing the challenges of military life.

Smart home technology provides peace of mind for service members, allowing them to monitor their homes remotely. Vivint’s customizable solutions address the unique security needs of military families, especially during deployments or extended periods away from home. The ability to stay connected with family and property, regardless of location, proves invaluable for many service members.
For comprehensive relocation services that complement your security setup, Southbay Moving Systems offers expert assistance. Our team understands the complexities of military moves and provides customized solutions to ensure a smooth transition. We work alongside programs like Vivint Military Move to help service members focus on settling into their new homes with confidence.